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Delivery Information

Greensoul Organics offers home deliveries to all its customers twice a week. All deliveries are hand- picked and delivered to your doorsteps on every Tuesdays and Fridays. You can easily choose your preferred delivery date at checkout.

For delivery on Tuesday, please have your orders in by midnight on Sunday. Deliveries for Tuesday will be between 9.00 am - 3.00 pm.

For delivery on Friday, please have your order in by midnight on Wednesday. Deliveries for Friday will be between 9.00 am - 3.00 pm

It’s that simple!


Receiving Deliveries

Deliveries will be either to a residential address, a business address or a place of interest. Just let us know.

In case you aren't available during delivery, let us know, and we can leave the goods at the requested spot.

Be assured that we package the produce in the best packaging for its longevity. However, please note that Greensoul Organics does not take responsibility for any damage caused to the goods left unattended after delivery. We encourage proper storage of goods to get the best out of your purchases.


Delivery costs

Please click here to enter your post code details for delivery costs. We only delivery to Pakenham, Officer, Beaconsfield, Berwick, Clyde North, Clyde and Cranbourne areas for now. Delivery fees range from $4.95 to $7.95. Alternatively, you can collect from instore at Shop 2, 46-50 Old Princes Hwy, Beaconsfield 3807.


Packaging

We will neatly pack your order in either cardboard or styrofoam boxes to keep your products cool and safe.

We are happy to collect the packaging for re-using for next delivery. Please leave it outside for the delivery driver to collect at next delivery.


Refund Policy

Greensoul Organics has a 100% satisfaction guarantee. If you require a credit or cancel, please contact us via email or phone within 24 hours of delivery.

We pride ourselves on excellent customer service, and we back our products and will offer a refund for faulty or damaged goods as per consumer law. We welcome and encourage your feedback.

Please visit our Terms and Conditions tab for further details.

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We deliver to 18 'zones' that extend approximately 40 km from Melbourne GPO in each direction. Our vans deliver twice weekly to each zone. Expect your box of farm-fresh vegies to land on your doorstep between 2am and 7am.

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