Welcome to our Privacy Policy

Your privacy is critically important to us.

Greensoul Organics is located at:

Greensoul Organics
Shop 2, 46-50 Old Princes Highway  
Beaconsfield VIC 3807

Phone - 03 9796 1650

 

Greensoul Organics's policy is to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to greensoulorganics.com.au (hereinafter, "us", "we", or "greensoulorganics.com.au"). We respect your privacy and are committed to protecting the personally identifiable information you may provide us through the Website. We have adopted this privacy policy ("Privacy Policy") to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties.

This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

 

Website Visitors

Like most website operators, Greensoul Organics collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Greensoul Organics's purpose in collecting non-personally identifying information is to better understand how Greensoul Organics's visitors use its website. From time to time, Greensoul Organics may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Greensoul Organics also collects potentially personally identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on http://greensoulorganics.com.au blog posts. Greensoul Organics only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally identifying information as described below.

 

Gathering of Personally-Identifying Information

Certain visitors to Greensoul Organics's websites choose to interact with Greensoul Organics in ways that require Greensoul Organics to gather personally identifying information. The amount and type of information that Greensoul Organics gathers depend on the nature of the interaction. For example, we ask visitors who sign up for a blog at http://greensoulorganics.com.au to provide a username and email address.

 

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Greensoul Organics and does not cover the use of cookies by any advertisers.

 

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy and the terms and conditions of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

 

Greensoulorganics.com.au uses Google AdWords for remarketing

Greensoulorganics.com.au uses remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven't completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone's past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google's privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

 

Protection of Certain Personally-Identifying Information

Greensoul Organics discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on Greensoul Organics's behalf or to provide services available at Greensoul Organics's website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using Greensoul Organics' website, you consent to the transfer of such information to them. Greensoul Organics will not rent or sell potentially personally-identifying and personally identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, Greensoul Organics discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental requests, or when Greensoul Organics believes in good faith that disclosure is reasonably necessary to protect the property or rights of Greensoul Organics, third parties or the public at large.

If you are a registered user of http://greensoulorganics.com.au and have supplied your email address, Greensoul Organics may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what's going on with Greensoul Organics and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. Greensoul Organics takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally identifying and personally-identifying information.

 

Aggregated Statistics

Greensoul Organics may collect statistics about the behaviour of visitors to its website. Greensoul Organics may display this information publicly or provide it to others. However, Greensoul Organics does not disclose your personally identifying information.

 

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

 

Cookies

To enrich and perfect your online experience, Greensoul Organics uses "Cookies", similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor's computer, and that the visitor's browser provides to the website each time the visitor returns. Greensoul Organics uses cookies to help Greensoul Organics identify and track visitors, their usage of http://greensoulorganics.com.au, and their website access preferences. Greensoul Organics visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using Greensoul Organics's websites, with the drawback that certain features of Greensoul Organics' websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to Greensoul Organics's use of cookies.

 

E-commerce

Those who engage in transactions with Greensoul Organics – by purchasing Greensoul Organics's services or products are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, Greensoul Organics collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor's interaction with Greensoul Organics. Greensoul Organics does not disclose personally identifying information other than as described below. And visitors can always refuse to supply personally identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

 

Privacy Policy Changes

Although most changes are likely to be minor, Greensoul Organics may change its Privacy Policy from time to time, and at Greensoul Organics's sole discretion. Greensoul Organics encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

 

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

 

How we use cookies

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

 

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at [email protected]

 

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write [email protected].

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE name COOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, which allows displaying pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND Your session ID is on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer is allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items on your Wishlist.